Work | Mysite

Virtual Agent Experience

AI Agent onboarding and responses for support channels

Customer admins can seamlessly onboard the AI Agent into their Slack or Microsoft Teams accounts with confidence. This project also enhances the conversation experience between employees and the AI Agent, enabling employees to find solutions more quickly.

AI Agent

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Employee experience

Conversational AI

B2B SaaS

Solution Articles Management

Freshservice Knowledge base

Enhancements have been made to the Knowledge Base section with version history and trash folder functionalities, based on customer feedback. These updates aim to improve content management and provide greater flexibility

for users.

Usability

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Article updates

B2B SaaS

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Playout Management Tool

CLOUDPORT Playout

At Amagi, I designed CLOUDPORT Playout, simplifying complex broadcast workflows, such as scheduling and event monitoring, into intuitive, user-friendly experiences for operators: this improved efficiency and enhanced overall operator confidence in managing broadcasts.

Cloud-based

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B2B Platform

Broadcast UI

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Live Event Orchestration

CLOUDPORT Live

Designed intuitive workflows for a cloud-based broadcast operations platform that enables seamless live event orchestration. Focused on improving

real-time monitoring and reducing operational errors, more reliable event management.

Live Event

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Monitor

Live Playout UI

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Content Editing Tool

Tornado

Designed a content management and workflow orchestration platform that streamlines delivery across VOD and D2C platforms, enabling editing control and efficient operations for media teams.

Content Creation

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Media Tech

Advertising Planning Application

AmagiMIX

Designed workflows for a media planning and buying platform, enabling advertisers to create, manage, and optimize ad plans with greater efficiency.

B2B

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AD Tech

Packaging Design

Amazon.in Gift Card

Designed engaging and premium packaging concepts for Amazon.in Gift Cards, focusing on creating memorable unboxing experiences that enhance customer delight and reinforce brand value.

Packaging

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Printing

Graphic design

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Website Graphics

Amazonbusiness.in

Designed the homepage and visual assets for the launch of Amazon Business India, creating clear, engaging graphics and layouts that highlighted value propositions and built trust with new customers.

Graphic design

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Visual design